Poly

Complete Guide & Its Benefits

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PolyAI provides voice assistants designed to enhance customer service, offering over 50% call resolution and 24/7 availability to improve business operations.

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Poly – AI Tool Overview

PolyAI delivers advanced voice assistants to optimize customer service for businesses. These AI-driven assistants enable natural and intuitive interactions, with more than 50% of customer calls being fully resolved without human intervention.

The service operates 24/7, eliminating wait times and ensuring seamless support. Additionally, PolyAI gathers valuable customer insights through conversation data, helping businesses enhance operations and identify new opportunities.

Pricing : Abonnement
Launch Year : 2020
Use Case :

Companies such as Metro Bank, Starling Bank, Greene King, Whitbread, and Big Table Group have implemented PolyAI voice assistants to improve their customer service. These AI-powered assistants allow customers to engage with businesses in a personalized and efficient manner while adhering to business rules and leveraging natural language processing for a more intuitive user experience.

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