Custom
AI engineering

Connected to: ERP, purchase requests, supplier catalog and validation delegations

1. Qualify the request and check the purchasing rules
2. Compare quotes and prepare the approval circuit
3. Create the order after validation and follow receipt

Deliverable: Qualified request, supplier comparison and traced order.

Connected to: Customer and supplier accounting, invoices and payment statements

1. Standardize references, amounts and dates
2. Suggest matches and their confidence level
3. Validate exceptions before writing in the accounting software

Deliverable: Justified lettering proposals and list of deviations to be addressed.

Connected to: GED, purchasing ERP, purchase orders and receipts

1. Extract the rows and identify the supplier
2. Reconcile quantities, prices and conditions with the order
3. Direct discrepancies to the correct validator and prepare for accounting

Deliverable: Invoices checked, anomalies documented and entries proposed.

Connected to: Forms, sales mailbox, CRM and offer catalog

1. Detect duplicates and attach the request to the account
2. Qualify the need, scope and missing information
3. Create the opportunity and prepare a response for validation

Deliverable: Qualified opportunity, enriched account sheet and proposed next action.

Connected to: CRM, catalog, price list and proposal models

1. Structuring the need and searching for suitable offers
2. Calculate the quote according to commercial rules
3. Submit discounts and commitments for validation before sending

Deliverable: Estimated quote and personalised proposal ready to validate.

Connected to: Accounts receivable, CRM, messaging and dispute history

1. Prioritise deadlines according to your collection rules
2. Check payments received and disputes before each reminder
3. Prepare the message and update the tracking after validation

Deliverable: Recovery plan, contextualized messages and monitoring of commitments.

Connected to: CRM, ERP, business objectives and dashboards

1. Reconcile data by period, team and channel
2. Calculate gaps and identify significant changes
3. Produce a sourced summary and points to examine

Deliverable: Commercial dashboard, variances explained and review note.

Connected to: Knowledge base, procedures, directory and ticket tool

1. Search in sources accessible to the employee
2. Reply with references and report missing information
3. Create or forward a ticket with useful context

Deliverable: Sourced response and structured request, with control of access rights.

Connected to: Sales history, commercial benchmarks and campaign calendar

1. Prepare historical series by channel and territory
2. Train models and measure their errors over past periods
3. Compare forecasts to actual sales and update estimates

Deliverable: Forecasts by period, channel and territory, with measurement of uncertainty.

Connected to: Annotated site boards and panel catalog

1. Annotate the panels by family and format
2. Train the model and evaluate detection on separate boards
3. Count the panels and prepare the order for human control

Deliverable: Panel inventory and pre-filled order form.

Connected to: CRM, EDM and internal repositories.

1. Check the completeness of the parts
2. Request missing items
3. Produce a sourced synthesis for human analysis

Deliverable: Consolidated file, anomalies and points to examine.

Connected to: CRM, provisioning and billing tools.

1. Check activation conditions
2. Trigger tasks between teams
3. Handle exceptions and inform the customer

Deliverable: Traceable activation path, with alerts on blockages.

Connected to: Catalogue, store stock and reservations.

1. Identify the desired product
2. Check availability
3. Create the reservation and send the confirmation

Deliverable: Reservation created and request sent to the store.

Connected to: DCE, technical library and encryption tool.

1. Extract requirements and constraints
2. Find relevant technical references
3. Prepare a response matrix to complete

Deliverable: Sourced requirements and structured response file.

Connected to: Digitized archives, registers and repositories.

1. Extract textual and tabular information
2. Connect entities in a graph
3. Report ambiguities for review

Deliverable: Searchable archives and traceable documentary history.

Connected to: Business corpus and validated evaluation game.

1. Create and annotate the examples
2. Adapt then evaluate the model
3. Integrate it with a controlled document agent

Deliverable: Model evaluated on your tasks and quality monitoring protocol.

Connected to: Network monitoring, tickets and knowledge base.

1. Group related alerts
2. Propose a cause and an intervention plan
3. Create tasks and track their authorized execution

Deliverable: Qualified incident and intervention followed from start to finish.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: Legal documents and certificate models

1. Extract information using OCR and LLM
2. Check data concordance between parts
3. Generate the certificate for validation by the lawyer

Deliverable: Release certificate prepared, ready to verify.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: PDF files, scans and SFTP server

1. Classify documents and extract their data using OCR and LLM
2. Structure metadata in the expected format
3. Synchronize folders via SFTP

Deliverable: Classified file and structured metadata for the IS.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: Financial statements in PDF format

1. Read and extract financial tables
2. Clean and structure the Asset, Liability and CPC sections
3. Export data for credit analysts

Deliverable: Balance sheets structured in Excel or JSON for credit analysis.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: Forms and data from evaluation campaigns

1. Centralize the collection of reviews
2. Consolidate results by campaign
3. Generate quality reports

Deliverable: Consistent evaluation reports, campaign by campaign.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: HR data and collection forms

1. Collect data by campaign
2. Have information validated by managers
3. Assist in the creation of analysis formulas

Deliverable: Validated HR data and formulas for reporting.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: Project objectives and information

1. Break down the project into tasks
2. Organise deadlines and follow-up
3. Report deadlines to monitor

Deliverable: Project plan, task list and tracking alerts.

Created for Crédit Agricole du Maroc · Sovereign AI

Connected to: Recovery files and data schemas provided by the DSI

1. Extract and classify parts by OCR and LLM
2. Have the data checked and corrected by a colleague
3. Map fields and export to IS

Deliverable: Files structured, validated and ready to integrate.

Connected to: E-commerce, after-sales service, stock and payment.

1. Control demand according to your rules
2. Organise return and update stock
3. Trigger authorized refund or escalate

Deliverable: Return processed and systems updated.

Connected to: Mobile, planning and site monitoring tool.

1. Transcribe and identify zone and lot
2. Structuring findings and actions
3. Confirm before recording and notifying

Deliverable: Structured report and assigned actions.

Connected to: Procedures portal and documentary repository.

1. Explain fields in accessible language
2. Identify inconsistent information
3. Prepare deposit and request confirmation

Deliverable: Form completed and documents checked before submission.

Connected to: GED, supporting documents and customer references.

1. Extract fields with their source
2. Compare information between documents
3. Create update requests for validation

Deliverable: Structured data and anomalies for compliance review.

Connected to: Authorized records and business lexicons.

1. Prepare data and annotations
2. Evaluate transcription and recognition of intentions
3. Integrate the model into the voice journey

Deliverable: Evaluated voice model and agent adapted to your uses.

Connected to: ERP, sales and supplier availability.

1. Detecting the risks of rupture
2. Compare internal transfer and repurchase
3. Submit the proposal then follow the order

Deliverable: Replenishment proposals and exceptions to be processed.

Connected to: ERP purchasing, delivery notes and invoices.

1. Extract and reconcile information
2. Report quantity or price discrepancies
3. Send validations and prepare payment

Deliverable: Invoices reconciled and discrepancies attributed to those responsible.

Connected to: Telephony, directory and service calendar.

1. Identify the approach and language
2. Explain the planned parts and steps
3. Make an appointment or transfer to the right department

Deliverable: User directed and appointment or request recorded.

Connected to: Advisor application, CRM and documentation.

1. Find the authorized client context
2. Summarize useful information
3. Propose and execute confirmed actions

Deliverable: Functionality integrated into the application, with rights and traceability.

Connected to: Network inventory, CRM and contracts.

1. Standardize identifiers
2. Detect duplicates and discrepancies
3. Propose corrections and follow their validation

Deliverable: Controlled repository and documented corrections.

Connected to: Images, logistical events and annotations.

1. Adapt the model to the desired anomalies
2. Compare the results to the control set
3. Open an exception folder with useful images

Deliverable: Contextualized visual alerts and control records.

Connected to: Planning, reports, reserves and photos.

1. Reconcile findings with planning
2. Identify delays and dependencies
3. Assign actions and prepare the site update

Deliverable: Updated action plan and site summary.

Connected to: GED, contracts and purchasing management tool.

1. Check documents and deadlines
2. Trigger validation requests
3. Track deliverables and report discrepancies

Deliverable: Contractual monitoring and audit trail; decisions validated by agents.

Connected to: Telephony, knowledge base and CRM.

1. Identify the reason within the permitted limits
2. Reply from validated content
3. Schedule an appointment or transfer with context

Deliverable: Summarized appeal, qualified request and recorded action.

Connected to: B2B portal, contracts and service management.

1. Query authorized services and invoices
2. Explain the gaps and possibilities
3. Prepare a change request to be confirmed

Deliverable: Conversational journey connected to existing services.

Connected to: Supplier files, PIM and product images.

1. Extract attributes and variants
2. Detect duplicates and missing fields
3. Propose enrichments for publication

Deliverable: Harmonized product sheets with sources and quality controls.

Connected to: Authorized photos, annotations and planning.

1. Prepare samples in batch
2. Evaluate detection of observables
3. Feed a tracking agent with potential discrepancies

Deliverable: Progress observations to be confirmed by field teams.

Connected to: User portal, GED and procedure references.

1. Check required parts
2. Direct the file to the competent department
3. Follow deadlines and request supplements

Deliverable: File ready to instruct and history of stages.

Connected to: CRM, messaging, transactions and procedures.

1. Qualify the request and its urgency
2. Gather items from authorized systems
3. Prepare a response and follow its validation

Deliverable: Claim documented, assigned and tracked.

Connected to: Telephony, diagnostics and tickets.

1. Understand the problem expressed
2. Guide permitted verifications
3. Create the ticket and organise the escalation

Deliverable: Ticket enriched by tests and subscriber responses.

Connected to: Catalogue, commercial rules and availability.

1. Clarify customer criteria
2. Compare available products
3. Prepare the basket and accompany the choice

Deliverable: Contextualized basket and integrated purchasing journey.

Connected to: Plans, technical documents and GED.

1. Classify the parts and identify their version
2. Extract benchmarks and technical information
3. Link results to batch and source document

Deliverable: Documentary index and technical information available for consultation.

Connected to: Administrative corpus and annotations validated.

1. Prepare document families
2. Adapt extraction and classification
3. Integrate the model into an instruction workflow

Deliverable: Evaluated extraction, versioned model and connected workflow.

Connected to: Contract models, clauses and GED.

1. Identify the type of contract and useful documents
2. Compare the clauses to the internal reference
3. Prepare a project and the deviations to validate

Deliverable: Draft contract, clauses compared and list of points to examine.

Connected to: Payment instructions, repositories and monitoring tools.

1. Reconcile expected and received data
2. Qualify deviations according to business rules
3. Prepare processing and request validation of exceptions

Deliverable: Prioritised operations queue and traceable control file.

Connected to: Financial documents, reports and internal frameworks.

1. Extract useful facts and data
2. Cross-check sources and point out contradictions
3. Prepare the note and materials for proofreading

Deliverable: Sourced analysis note, comparative tables and presentation.

Connected to: Brief, graphic charter, editorial charter and campaign models.

1. Distribute the brief between content and creative agents
2. Generate variants by language and channel
3. Check consistency and submit creations for validation

Deliverable: Multi-channel campaign kit with variations and validation history.

Connected to: Authorized public sources, reference sites and publications.

1. Collect new information and remove duplicates
2. Identify offer changes and emerging topics
3. Produce a sourced summary and direct alerts

Deliverable: Monitoring digest, qualified alerts and follow-up proposals.

Connected to: Reference photos, technical guides and diagnostic history.

1. Identify the model and visible lights
2. Cross-reference observations with technical documentation
3. Propose checks then transfer to support if necessary

Deliverable: Guided diagnosis and support file for the technician.

Connected to: ERP, purchase orders and confirmations received.

1. Extract the lines from supplier confirmations
2. Reconcile references, quantities, prices and dates
3. Prepare a correction request and alert the buyer

Deliverable: Table of deviations and correction proposals ready to validate.

Connected to: Payroll files, authorized repositories and control rules.

1. Standardize formats and reconcile repositories
2. Spot missing values, duplicates and gaps
3. Prepare a consolidated file for control by the payroll team

Deliverable: Consolidated data and anomaly report with restricted access.

Connected to: Authorized recordings, notes and minute frames.

1. Transcribe and prepare sources according to confidentiality rules
2. Extract decisions, reservations and actions
3. Generate the draft report and send it to the proofreading circuit

Deliverable: Minutes to be validated, sourced decisions and table of actions.

Connected to: Staff status, HR procedures and validated documentation.

1. Find the texts applicable to the question
2. Formulate a response with useful references
3. Refer individual situations to the HR department

Deliverable: Documented response and qualified request to HR if necessary.

Connected to: ERP, MES, quality data and product standards

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Reallocation plan by point of sale and shortage alerts.

Connected to: ERP, MES, quality data and product standards

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: List of batches, customers concerned and traceability file.

Connected to: ERP, MES, quality data and product standards

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Comparison of sourced formulations for R&D teams.

Connected to: ERP, MES, quality data and product standards

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Structured supplier sheet and documents to complete.

Connected to: ERP, MES, quality data and product standards

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Localized anomalies and quality history per batch.

Connected to: ERP, MES, quality data and product standards

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Order prepared with confirmation of quantities and price.

Connected to: ERP, MES, quality data and product standards

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Summary of quality signals and investigation file.

Connected to: ERP, MES, quality data and product standards

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Performance report and variances to be reviewed by workshop.

Connected to: ERP, MES, quality data and product standards

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Index of evidence, missing documents and preparation file.

Connected to: EDM, financial data, CRM and internal repositories

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Sourced investment note and register of open points.

Connected to: EDM, financial data, CRM and internal repositories

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Consolidated tables and comments to be validated.

Connected to: EDM, financial data, CRM and internal repositories

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Summary of options, risks and documented assumptions.

Connected to: EDM, financial data, CRM and internal repositories

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Register of commitments with references to clauses.

Connected to: EDM, financial data, CRM and internal repositories

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Documents classified with confidence score and verification queue.

Connected to: EDM, financial data, CRM and internal repositories

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Structured interaction sheet and next steps to validate.

Connected to: EDM, financial data, CRM and internal repositories

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Qualified alerts, sources and follow-up points.

Connected to: EDM, financial data, CRM and internal repositories

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Valuation control file for the analyst.

Connected to: EDM, financial data, CRM and internal repositories

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Sourced answers and comparisons of precedents.

Connected to: Validated documentation, management systems and authorized data

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Stock alerts and orders offered for validation.

Connected to: Validated documentation, management systems and authorized data

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Indexed documentary file for regulatory review.

Connected to: Validated documentation, management systems and authorized data

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Sourced documentary synthesis, without autonomous clinical decision.

Connected to: Validated documentation, management systems and authorized data

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Prepared documents and transformation log.

Connected to: Validated documentation, management systems and authorized data

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Structured reporting and human review queue.

Connected to: Validated documentation, management systems and authorized data

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Appointment confirmed and request forwarded to the correct department.

Connected to: Validated documentation, management systems and authorized data

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Proposed intervention plan and documents to prepare.

Connected to: Validated documentation, management systems and authorized data

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Complete file and list of anomalies to be corrected.

Connected to: Validated documentation, management systems and authorized data

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Sourced procedure and checkpoints to apply.

Connected to: MES, CMMS, sensors and technical documentation

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Intervention file and parts list for the technician.

Connected to: MES, CMMS, sensors and technical documentation

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Non-conformity sheet and corrective actions to be validated.

Connected to: MES, CMMS, sensors and technical documentation

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Sourced response, indicators and possible causes to check.

Connected to: MES, CMMS, sensors and technical documentation

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Consolidated nomenclature and identified inconsistencies.

Connected to: MES, CMMS, sensors and technical documentation

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Defects identified with confidence level and proof images.

Connected to: MES, CMMS, sensors and technical documentation

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Structured intervention report and reread before recording.

Connected to: MES, CMMS, sensors and technical documentation

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Contextualized alerts and loss reduction solutions.

Connected to: MES, CMMS, sensors and technical documentation

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Change file and checklist.

Connected to: MES, CMMS, sensors and technical documentation

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Documented precedents and diagnostic leads.

Connected to: GED, property management software and technical standards

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Directed request and intervention prepared in the management tool.

Connected to: GED, property management software and technical standards

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Account prepared and anomalies to be examined.

Connected to: GED, property management software and technical standards

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Sourced response and schedule of obligations.

Connected to: GED, property management software and technical standards

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Sheet by asset, indexed documents and data to be completed.

Connected to: GED, property management software and technical standards

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Anomalies identified and inspection file for the expert.

Connected to: GED, property management software and technical standards

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Qualified request and confirmed appointment.

Connected to: GED, property management software and technical standards

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Batch action plan and delay alerts.

Connected to: GED, property management software and technical standards

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Draft inventory with photographic evidence.

Connected to: GED, property management software and technical standards

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Interactive tour and creations given to visitors.

Connected to: PMS, CRM, availability and service catalog

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Personalised proposal and reservation to be confirmed.

Connected to: PMS, CRM, availability and service catalog

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Stay offer and follow-up tasks for sales.

Connected to: PMS, CRM, availability and service catalog

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Contextualized itinerary and selection of bookable services.

Connected to: PMS, CRM, availability and service catalog

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Quality priority table with sourced verbatims.

Connected to: PMS, CRM, availability and service catalog

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Classified and routed messages with confidence level.

Connected to: PMS, CRM, availability and service catalog

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Qualified request, reservation or transfer to reception.

Connected to: PMS, CRM, availability and service catalog

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Replacement scenarios and messages ready to validate.

Connected to: PMS, CRM, availability and service catalog

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Shared welcome sheet and tasks assigned to teams.

Connected to: PMS, CRM, availability and service catalog

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Event file, costing and options to present.

Connected to: TMS, WMS, tracking data and transport documents

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Prioritised exception queue and resolution plan.

Connected to: TMS, WMS, tracking data and transport documents

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Documents checked and discrepancies transmitted to operations.

Connected to: TMS, WMS, tracking data and transport documents

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Contextualized status and incident file if necessary.

Connected to: TMS, WMS, tracking data and transport documents

1. Extract information according to the business diagram
2. Check formats, duplicates and inconsistencies
3. Publish validated data and isolate exceptions

Deliverable: Standardized data and exceptions to be confirmed.

Connected to: TMS, WMS, tracking data and transport documents

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Qualified photos and description of damage to be verified.

Connected to: TMS, WMS, tracking data and transport documents

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Time-stamped incident and operation-oriented request.

Connected to: TMS, WMS, tracking data and transport documents

1. Qualify the request and gather the authorized information
2. Apply business rules and prepare actions
3. Perform authorized actions and submit exceptions for validation

Deliverable: Proposed plan and reported incompatibilities.

Connected to: TMS, WMS, tracking data and transport documents

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Invoicing control and discrepancies to be contested.

Connected to: TMS, WMS, tracking data and transport documents

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: File prepared and list of missing documents.

Connected to: CRM, EDM, business API and validated documentation

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Qualified request and file sent to the advisor.

Connected to: CRM, EDM, business API and validated documentation

1. Qualify the request with the appropriate consent and identification rules
2. Query business tools and confirm necessary information
3. Record the result and transfer requests outside the scope

Deliverable: Contact history and follow-up actions in the CRM.

Connected to: CRM, EDM, business API and validated documentation

1. Check the identity, permissions and context of the request
2. Search for useful sources or query business APIs
3. Restore the result with its sources and possible actions

Deliverable: Response on progress and expected next step.

Connected to: CRM, EDM, business API and validated documentation

1. Prepare a representative and authorized dataset
2. Adapt and evaluate the model based on business criteria
3. Deploy with quality monitoring and control of uncertain cases

Deliverable: Internal assistant, sourced responses and access logging.

Connected to: CRM, EDM, business API and validated documentation

1. Collect data and check their completeness
2. Reconcile information and identify discrepancies
3. Prepare the deliverable and trigger the validation circuit

Deliverable: Sourced summary and actions to be examined by those responsible.